Middle East Retail Forum (MRF) 2023

MRF 2024


Your Access To the Future of Retail

Innovate. Collaborate. Transform

10 OCTOBER 2023

HALL ( Conference )
HALL 1 ( Conference )
HALL 1 ( Conference )
08:30 - 09:05
Welcome coffee and registration
09:00 - 09:05
09:05 - 09:20
Shaping the Future of Middle East Retail

Deloitte, Bhavesh Morar, Consumer & Retail Industry Leader

09:20 - 09:35
The Evolution of Retail Embracing Innovation, Transformation and Collaboration for the Future

CapitaLand, Chris Chong, CEO, Retail & Workspace


09:35 - 09:50
Forward Thinking : The Power of Data in Retail

Xpandretail powered by Sàvant Data System, Vic Bageria, Founder & CEO

09:50 - 10:30

Moderator – Deloitte, Bhavesh Morar, Consumer & Retail Industry Leader

Alshaya Group, John Hadden, CEO

Majid Al Futtaim Lifestyle, Fahed Ghanim, CEO

Western Furniture, Mikdad Bhabhrawala, Chief Executive Officer

EROS Group ,Rajat Asthana, COO

Spinneys ,Sunil Kumar ,Chief Executive Officer

Magrudy’s, Isobel Abulhoul, Co-founder

CapitaLand, Chris Chong, CEO, Retail & Workspace

Apparel Group , Neeraj Teckchandani, Group CEO

Cenomi Retail, Dr Günther Helm, CEO

10:30 - 11:00
Retail with Purpose: Creating Responsible Formats & Businesses

Moderator: Rupkatha Bhowmick, Editor , Images RetailME

Only Ethikal FZE, Deepthi Chandran Joyau, Founder

The Luxury Closet , Kunal Kapoor, Founder and CEO

Etika Jewels,Basma Chaieri ,Founder

Tigrus Restaurant Holding , Henrik Winther, President

HeroGo,Daniel Solomon, Founder

Klipit, Venkat Reddy, Founder

Alshaya Group, Seneca Cottom, Head of Sustainability

11:00 - 11:10
Networking Coffee break
11:10 - 11:40
Growth Pavement for Homegrown

Moderator: Navin Joshua – Founder/Director – GreenHonchos

The Little Things- Hassan Tamimi, Managing Director

Project Chaiwala, Justin Joseph,Co-founder

Mémoire Jewellery, Saeed Ghanem Al Suwaidi, CEO

Wallace and company, Dennie Wallace, Founder

Minimalist, Ahmad Yousuf, CEO

11:40 - 12:10
LET’S TECH IT OUT! Deliver the change, deliver new-age convenience

Moderator : Zebra Technologies, Hozefa Saylawala, Regional Sales Director-Mesta

GMG, Vishal Kapil , Group CIO

Jacky’s Retail LLC, ASHISH PANJABI, Chief Operating Officer

Barakat Group of Companies, Jayaraj Perumalsamy, Group Head of Information Technology & Digital Transformation (CIO)

Sony MECL , Kartik Bhatt , Chief Digital Officer

Khimji Ramdas Group , Sanjeev Madavi, Group Chief Digital Transformation Officer

Mappable, Sabina Mirza-Akhmedova, Chief Operating Officer

Slimstock , Rachid Labrik, Vice President

12:10 - 12:40
CLICK TO PICK What clicks with the customer, sells!

Moderator – Aster Retail GCC, Adam Docrat, Head of Information Technology

Lulu Group International , Alfred James, Deputy General Manager Group E-Commerce

Golden Scent , Darine El Sabbagh, Managing Director

Lals Group ,Dharmendra Mehta, Group Head E-Commerce

FNP.ae ,Rajesh Kumar,CEO – GCC & SEA


Campus Sutra , Dhiraj Agarwal, CEO and Co-Founder

12:40 - 13:15
The Future of Retail Talent Acquisition

Moderator : Joseph Sam – CEO at www.ikkis.in and Wrap Art & Design and Advisor at Unison International Consulting

Campus Activewear Ltd , Ambika Wadhwa, Country Head – HR

Former- Vice President Human Resources, GMG , Varun Garg

Apparel Group, Anshuman Anand, CEO of R&B (KSA) & Vice President

Clara Group , Simon Smith, Managing Director ( Saudi Arabia)

Udit Mittal , Founder and Managing Director, Unison International

Parul Arora , Senior Director and Head Human Resources- South Asia and MEA,Levi Strauss & Co.

13:15 - 13:25
See.Style.Shop – Future of Product Discovery

Fashion shopping behaviors today are more dynamically driven than before, increasingly influenced by fashion trends on social media and their content creators. Many fashion retailers struggle with the keyword limitations of their product search engines when search queries consistently fail to show product results that reflect shoppers’ intent. Discover how smart AI with multi-search, discovery, and personalization can better engage high-intent customers, create immersive discovery experiences, and drive higher conversions. Hear insights on how innovative brands are creating new discovery experiences for their shoppers.

ViSenze, Oliver Tan, CEO and Co-Founder

13:25 - 13:30
Retail Design Unwrapped

Altavia ODG, Maurizio Fabbrini, Head of Marketing & Sales

13:30 - 14:00
Networking Luncheon
14:00 - 14:30
Talk Unique

Moderator: Anurima Das, Executive Editor , IMAGES RetailME

-RAW Coffee Company, Kim Thompson, Co-Owner & Managing Director

-House of Pops, Mazen Kanaan, Co-Founder and CEO

-Linen Obsession , Pamela Opie, CEO & Founder

– MissPalettable, Mukta Purain, Founder

– Drink Dry LLC- Erika Blazeviciute Doyle, Founder & Managing Director

– Accelera, Mohamed Alsayed, Founder & CEO

14:30 - 14:50
Driving Digital Transformation: Tips to help you overcome internal and external transformation challenges.

Adyen, Halim Atallah, Commercial Partnership manager

INDITECH ICS FZE, Sareesh Polassery, Director-Sales & Technical

14:50 - 15:30
EXPERIENCE: THE FINAL FRONTIER Making customers the company’s culture

Moderator – KPMG , Nicolas Boussand, Director Customer Experience

-Chattels & More,Adrian Shaw, CEO

– Dresos , Vladimir Radojevic, Co-Founder and CEO

– Red Sea Markets Company, Mohammad Alawi, Chairman of the executive committee


-Board International, John Strickland, Retail Leader NEMEA

– Being Human Clothing, Sanjeev Rao, CEO

MishiPay Ltd, Mustafa Khanwala, Founder and CEO

15:30 - 16:00

Moderator – Deloitte , Joerg Meiser, Consumer Business Strategy Lead

-Exhale- Nawal Masri – Founder

– Baraka Retail Group, Ahmed Ragab, Group CEO

– Infotek Software & Systems, Ashim A Patil , MD & CEO

– The Reborn Society, Zeynab El-Helw, Founder

– Danube Home, Sayed Habib, Director

16:00 - 16:30
Plating Diversity, With A Pinch Of Flavour

Moderator: Atelier House Hospitality, Panchali Mahendra, Managing Director

-PJP Investments Group, Tapan Vaidya, CEO

-Gates Hospitality, Dr. Naim Maadad, Chief Executive and Founder

-Bateel International LLC ,Duncan Muir – Senior Director of F&B and Retail

-Nando’s UAE , George Kunnappally, Managing Director

– Genie, Emily Roberts, Associate Director

16:30 - 17:30
Influencers of Customer behaviour

Moderator : Heriot-Watt University Dubai, Dr. Stavroula Kalogeras, Assistant Professor

Ajmal Perfumes Group, Dr Sahitya Chaturvedi – Head of Retail Accounts & Finance ( IBPC member)

-Chattels & More, Tejasvi Duvuri , Head of Buying

-TSM Mall, Mohamed Galal, President & CEO

-Lighthouse Middle East, Aayat Khan, COO

-Hearty Mart , Vajir Ali Momin, Group CEO and MD

-COÉGA Sunwear, Maureen Hall , Founder and CEO

-Al Hokair Group, Mohamed Attia, General Manager, Entertainment Division

-Sotheby’s , Paul Redmayne Senior Vice President – Luxury Sales

-Intellect Commerce, Tasleem Arif, Assistant Vice President

RetailME Awards
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