Middle East Retail Forum (MRF) 2023


Your Access To the Future of Retail

Innovate. Collaborate. Transform

10 OCTOBER 2023

HALL ( Conference )
HALL 1 ( Conference )
HALL 1 ( Conference )
08:30 - 09:05
Welcome coffee and registration
09:05 - 09:15
09:15 - 09:30
Keynote address: Deloitte
09:30 - 09:50
The Evolution of Retail Embracing Innovation, Transformation and Collaboration for the Future

CHRIS CHONG | CEO – Retail & Workspace – CapitaLand Investment


09:50 - 10:30

Alshaya Group, John Hadden, CEO

Majid Al Futtaim Lifestyle, Fahed Ghanim, CEO

Western Furniture, Mikdad Bhabhrawala, Chief Executive Officer

EROS Group ,Rajat Asthana, COO

Spinneys ,Sunil Kumar ,Chief Executive Officer

Magrudy’s, Isobel Abulhoul, Co-founder

CapitaLand Investment, Chris Chong, CEO, Retail & Workspace

Apparel Group , Neeraj Teckchandani, Group CEO

10:30 - 11:00
Retail with Purpose: Creating Responsible Formats & Businesses
  • Only Ethikal FZE, Deepthi Chandran Joyau, Founder
  • The Luxury Closet , Kunal Kapoor, Founder and CEO
  • Etika Jewels,Basma Chaieri ,Founder
  • Tigrus Restaurant Holding , Henrik Winther, President
  • HeroGo,Daniel Solomon, Founder
  • Klipit, Venkat Reddy, Founder
  • Alshaya Group, Seneca Cottom, Head of Sustainability
11:00 - 11:10
Networking Coffee break
11:10 - 11:40
Growth Pavement for Homegrown
  • Moderator: Navin Joshua – Founder/Director – GreenHonchos
  • The Little Things- Hassan Tamimi, Managing Director
  • Project Chaiwala, Justin Joseph,Co-founder
  • Mémoire Jewellery, Saeed Ghanem Al Suwaidi, CEO
  • Wallace and company, Dennie Wallace, Founder
  • Sleep chapter, Mansi Khandelwal, Founder
  • IntiCo, Keba A. SOW, Director – EMEA Division
11:40 - 12:10
LET’S TECH IT OUT! Deliver the change, deliver new-age convenience

Moderator : Zebra Technologies, Hozefa Saylawala, Regional Sales Director-Mesta

GMG, Vishal Kapil , Group CIO

Jacky’s Retail LLC, ASHISH PANJABI, Chief Operating Officer

Aster DM Healthcare, Veneeth Purushotaman, Group Chief Information Officer

Barakat Group of Companies, Jayaraj Perumalsamy, Group Head of Information Technology & Digital Transformation (CIO)

AFG, Kartik Bhatt , Chief Digital Officer

Khimji Ramdas Group , Sanjeev Madavi, Group Chief Digital Transformation Officer

Mappable, Sabina Mirza-Akhmedova, Chief Operating Officer

12:10 - 12:40
CLICK TO PICK What clicks with the customer, sells!

Moderator – Aster Retail GCC, Adam Docrat, Head of Information Technology

Lulu Group International , Alfred James, Deputy General Manager Group E-Commerce

Golden Scent , Darine El Sabbagh, Managing Director

Lals Group ,Dharmendra Mehta, Group Head E-Commerce

FNP.ae ,Rajesh Kumar,CEO – GCC & SEA


Campus Sutra , Dhiraj Agarwal, CEO and Co-Founder

12:40 - 13:15
The Future of Retail Talent Acquisition

Moderator : Joseph Sam CEO at www.ikkis.in and Wrap Art & Design and Advisor at, Unison International Consulting

Campus Activewear Ltd , Ambika Wadhwa, Country Head – HR

GMG, Varun Garg, EX – Vice President Human Resources

Apparel Group, Anshuman Anand, CEO of R&B (KSA) & Vice President

GMG Group ,Simon Smith, Ex- Senior Vice President

Udit Mittal , Founder and Managing Director, Unison International

13:15 - 13:25
See.Style.Shop – Future of Product Discovery

Fashion shopping behaviors today are more dynamically driven than before, increasingly influenced by fashion trends on social media and their content creators. Many fashion retailers struggle with the keyword limitations of their product search engines when search queries consistently fail to show product results that reflect shoppers’ intent. Discover how smart AI with multi-search, discovery, and personalization can better engage high-intent customers, create immersive discovery experiences, and drive higher conversions. Hear insights on how innovative brands are creating new discovery experiences for their shoppers.

ViSenze, Oliver Tan, CEO and Co-Founder

13:25 - 13:30
Keynote Altavia
13:30 - 14:00
Networking Luncheon
14:00 - 14:30
Talk Unique

-RAW Coffee Company, Kim Thompson, Co-Owner & Managing Director

-House of Pops, Mazen Kanaan, Co-Founder and CEO

-Linen Obsession , Pamela Opie, CEO & Founder

– MissPalettable, Mukta Purain, Founder

– Drink Dry LLC- Erika Blazeviciute Doyle, Founder & Managing Director

14:30 - 14:50
Adyen Session

Adyen, Thomas Niens: VP Business Development Middle East

14:50 - 15:30
EXPERIENCE: THE FINAL FRONTIER Making customers the company’s culture

-Chattels & More,Adrian Shaw, CEO

– Dresos , Vladimir Radojevic, Co-Founder and CEO

– Red Sea Markets Company, Mohammad Alawi, Chairman of the executive committee


-Board International, John Strickland, Retail Leader NEMEA

– Cenomi Retail, Dr Günther Helm, CEO

– Being Human Clothing, Sanjeev Rao, CEO

15:30 - 16:00
The Future Of Social Shopping

-Landmark Group,Amit Maheshwari , Head of E-Commerce

-Exhale- Nawal Masri – Founder

– Baraka Retail Group, Ahmed Ragab, Group CEO

– Infotek Software & Systems, Ashim A Patil , MD & CEO

• The Reborn Society, Zeynab El-Helw, Founder

• Danube Home, Sayed Habib, Director

16:00 - 16:30
Plating Diversity, With A Pinch Of Flavour

-PJP Investments Group, Tapan Vaidya, CEO

-Gates Hospitality, Naim Maadad, Chief Executive and Founder

-Bateel International LLC ,Duncan Muir – Senior Director of F&B and Retail

-Nando’s UAE , George Kunnappally, Managing Director

– Atelier House Hospitality, Panchali Mahendra, Managing Director

– Genie, Emily Roberts, Associate Director

16:30 - 17:30
Influencers of Customer behavior

Moderator : Heriot-Watt University Dubai, Stavroula Kalogeras, Assistant Professor

Ajmal Perfumes Group, Dr Sahitya Chaturvedi – Head of Retail Accounts & Finance

-Chattels & More, Tejasvi Duvuri , Head of Buying

-TSM Mall, Mohamed Galal, President & CEO

-Lighthouse Middle East, Aayat Khan, COO

-Hearty Mart , Vajir Ali Momin, Group CEO and MD

-COÉGA Sunwear, Maureen Hall , Founder and CEO

-Al Hokair Group, Mohamed Attia, General Manager, Entertainment Division

-Sotheby’s , Paul Redmayne Senior Vice President – Luxury Sales

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