IMAGES RETAILME AWARDS 2020


The annual Images RetailME Awards, held along with MRF, recognises top performing retailers and best retail practices in the industry and rewards excellence across a range of retail categories.

We are proud to announce the Images RetailME Technology Awards 2020 –; along with MRF CX Forum – which will celebrate and honour some of the region’s most outstanding achievements for implementing technologies in retail.

Images RetailME Technology Awards is a catalyst for profitable retail. Today, technology deserves a stand-alone status as both a key challenge and facilitator for consumer-facing businesses. Images RetailME Technology Awards aims to serve as a benchmark in the Middle Eastern retail industry by honouring best practices and efforts of the retail and technology fraternities.

The categories have been carefully designed to ensure that not a single out-of-the box idea goes unnoticed. The awards have been rolled out with a focus on the following key aspects of retail operation – customer experience, innovation and excellence in operations.

The 2020 entries for Images RetailME Technology Awards are now open. If your retail company or brand attained some creditworthy performance numbers and/or raised the bar with outstanding innovation and pioneering initiatives during the past year, please feel free to communicate with us to be counted among the region’s retail stars.

The event is presented by Images RetailME magazine, the most widely read B2B retail publication in the Middle East, with over 30,000-strong readership across the MENA region. The monthly publication offers unparalleled insights through its network of correspondents, industry analysts and specialists.

Join us now and leave your mark of success in the retail world!

AWARDS CATEGORIES

This award will recognise the loyalty initiative introduced by a retailer that has shown innovation and best practice in the use of information and communications technology. Entries are encouraged from organisations, which can demonstrate, and measure the use of information technology as an enabler for business and customer advantage. Judges will look at cost-effective projects where technology has played a key role in enhancing quality, functionality, efficiency and better customer service, among others.

AED 1500

This category is open to a retailer who has implemented future-oriented initiatives to increase customer loyalty and satisfaction.
Focus will be on the use technology to enhance customer experience, either online, in-store or both. The entries will demonstrate how this initiative has made the shopping experience more convenient, rewarding or inspiring. Judges will be looking for evidence of how the shopping experience was improved as a result of the initiative, as well as the level of innovation that makes the initiative stand out and return on investment from the initiative. 

AED 1500

This category will recognise a retailer who has delivered a successful technology project into its operations. The entries should demonstrate how the project met all requirements and highlight how it has improved the overall operations of the organisation. Judges will also assess the innovation level of the technology deployed.

AED 1500

This award will honour a solution implemented by a retailer that enables customers to get the most out of the mobile experience, using their devices to engage with a brand and shop anytime and from anywhere. The entries should provide details of the technology powering the mobile channel, be it an app, mobile payments service or a mobile-optimised website. 

AED 1500

This category, open to retailers, will identify a new in-store technology that has the ability to significantly improve a retailer’s operations. For point-of-sale technology, please enter that specific category; this section is seeking shelf and aisle tools, display tech, camera, footfall and stock management monitoring systems. The entries should be able to demonstrate why the technology is innovative and how it can improve a retailer’s business. 

AED 1500

This category will recognise a marketing initiative implemented by a retailer, through advertising, social media or content marketing campaign. Judges will looking at the campaign strategy, creative execution and most importantly, evidence of tangible success. Extent to which this strategy or campaign met the challenges set out by the retailer, the level of campaign creativity that makes it stand out and evidence of the impact of the campaign on sales and customer engagement.

AED 1500

This category is open to a retailer, which, through the development and implementation of innovative systems and technologies, has increased efficiency within its operations.

AED 1500

Increasingly the backbone of successful customer campaigns, this category will recognise how retailers are leveraging analytics, turning big data into actionable insights. Entries should be able to demonstrate advanced technical capabilities, which provided clear results for them. Judges would like to see innovative use of things like artificial intelligence (AI) and machine learning to crunch the numbers at the back-end, paired with intuitive front-end displays and reports that make the analysis easy to understand and use.

AED 1500

This category will recognise initiatives implemented by retailers to protect personal data and security. The entries will have to prove they treat people’s data correctly and have taken appropriate measures to protect privacy and personal data of customers in compliance with GDPR, which is essential to people’s trust in the organisation.

AED 1500

The continuing rise of online and mobile retail has made the supply chain and delivery process a number one priority for retailers. This category will recognise the implementation of innovative technology to boost a retailer’s omnichannel delivery proposition – be that in the supply chain, stock management system, logistics process or last-mile delivery. Entries in this category will need to provide evidence of the ability to enable seamless delivery of orders, resulting in a superior experience at every customer touchpoint.

AED 1500

This category will demonstrate a solution implemented by a retailer that is making a real difference to its omnichannel operations. The solution that helped the retailer execute a truly omnichannel approach, in terms of seamless customer experience, easy deployment of back-end systems across all operations or the ability to gather and analyse business data from all areas of the business in a single, holistic manner.

AED 1500

This category will recognise retailers making payments a frictionless part of the shopping experience to boost repeat purchase.  Judges will look for level of innovation that makes it exceptional, proof of increased customer engagement and retention as a result of the payment technology. 

AED 1500

This category will recognise an individual employee from a retail brand who has made an outstanding contribution to the retail technology sector during the assessment period of 12 months. 

AED 1500

This category will commend an individual CIO/CTO from a retailer who has made an outstanding contribution to the retail technology sector over the course of their career, and during the assessment period of 12 months. 

AED 1500

This award will recognise a start-up redefining the retail space. It is a presentation based award and Judges will choose the winner from the start-ups showcased at the Start-up Conclave at MRF 2020.

AED 1500
Total Cost: AED.

INFORMATION OF NOMINATED COMPANY/PERSON

 
 
Upload File*

Select Files To Upload:
*You can add/select multiple files by clicking the add more icon

 
Add More Attachments


 I have read and agree to the  
Terms & Conditions*
 
 
For more information please contact Jehan Mandap - Phone: +971 4 4467555| email: jehan@imagesretailme.com