Images RetailME Awards 2021

The annual Images RetailME Awards, held alongside Middle East Retail Forum (MRF), will recognize the achievements of retailers from the region who have had the courage to think out-of-the-box to bring innovative retail concepts and experiences equipped with emerging technologies and data that the world has access to today. Those that have managed to elevate the retail offerings both individually and collectively, adopted digitization and advanced processes to deliver unimaginable outcomes, and have shifted their mindsets to reimagine values, goals, and orientations stand a strong chance at emerging as winners.

Images RetailME Awards aims to serve as a benchmark in the Middle Eastern retail industry by honouring best practices and efforts of the retail fraternity, which serves as a massive contributor to the overall economy. The categories have been carefully designed to ensure equal opportunities to all verticals across the board.

The 2021 entries for Images RetailME Awards are now open and we urge the retail community to start nominating their peers and colleagues that have served as an inspiration, showcased resilient leadership, and raised the bar during the last year.

Period of assessment: September 2020 to August 2021

This award will recognise those retailers who have successfully focussed on the transformation of the business model, rethought their leadership styles and corporate culture, embraced partnerships and collaboration, and dynamically changed the business for the better.

AED 2000

Successful entries will demonstrate how the retail brand campaign has met the demands of consistent messaging across different media channels. The award will recognize marketing or advertising campaigns undertaken by retailers employing a highly creative and innovative approach across multiple channels that have resulted in commercial success.

AED 2000

Retailers in the Middle East operating in the e-commerce space, including brick-and-mortar retailers now selling online, can nominate for their outstanding performance under this category. Judges will be looking for businesses that provide great products, outstanding customer service and solid financial results in the retail space. Evidence of commercial success, overview of business and its future plans, and examples of how the business stands out in the competitive retail sector will need to be included.

AED 2000

Nominations under this category will demonstrate a solution implemented by a retailer that has implemented omnichannel strategies in the holistic sense of the term. A solution that helped the retailer to execute a truly omnichannel approach, in terms of seamless customer experience, easy deployment of back-end systems across all operations and the ability to gather and analyse data from all areas of the business will be considered by the judges. 

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This category is open to a retailer who has implemented futuristic initiatives to increase customer loyalty and satisfaction. Focus will be both on the use technology as well as personnel-led services to enhance customer experience, either online, in-store or both. The entries will demonstrate how this initiative has made the shopping experience more convenient, rewarding, and inspiring. Judges will be looking for evidence of how the shopping experience was improved due to the initiative, as well as the level of innovation that makes the initiative stand out.

AED 2000

This category will recognize outstanding new store design concepts across all retail formats, operating in the Middle East. Open to all retail sectors and store sizes that have opened in the last 12 months, successful entries will demonstrate how the design is delivering an interesting and exciting shopping journey, enhancing the retail brand.

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Store managers with excellent operational skills can nominate for their outstanding performance under this category. Nominees will be judged on attributes like store management skills, brand and product understanding, ability to deliver the brands’ values, customer service, leadership and team building, crisis management and his/her ability to develop relationships with their customers.

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Retailers demonstrating examples of excellence on a wide range of ‘conscious’ matters can nominate for their outstanding achievements. Nominees will be judged on ‘going beyond regulatory compliances’ – from ethical sourcing and product safety to environmental initiatives as well as workforce care, community support projects and regeneration.

AED 2000

This award will recognize an outstanding home-grown or international retail chain in the Middle East dealing in fashion and accessories that has successfully worked on fashion merchandise and pushed customers to shop contemporary fashion more frequently. The chain would have also shown remarkable success in the profitable expansion of its retail operations and winning customer confidence.

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This award will recognize an outstanding home-grown or international retail chain in the Middle East dealing in footwear & accessories that has shown remarkable success in the profitable expansion of its retail operations and winning customer confidence.

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This award will recognize an outstanding home-grown or international retail chain in the Middle East dealing in children’s wear that has shown remarkable success in the profitable expansion of its retail operations and winning customer confidence.

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This award will recognize an outstanding home-grown or international retail chain in the Middle East dealing in beauty & personal care products and wellness products, solutions & services that have shown remarkable success in the profitable expansion of its retail operations and winning customer confidence.

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This award will recognize an outstanding home-grown or international chain in the Middle East offering pharmacy and healthcare services and has shown remarkable success in the profitable expansion of its retail operations and winning customer confidence.

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This award will recognize an outstanding home-grown or international retail chain in the Middle East dealing in home & housewares that has shown remarkable success in the profitable expansion of its retail operations and winning customer confidence.

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This award will recognize an outstanding home-grown or international retail chain in the Middle East dealing in food and grocery that has shown remarkable success in the profitable expansion of its retail operations and winning customer.

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This award will recognize an outstanding home-grown or international restaurant/chain in Middle East that has shown remarkable success in not only profitable expansion of its operations and winning customer confidence but also by developing strategies to stay relevant in the future. Successful entries would have taken new initiatives to transform operations in an impactful manner that has drawn the attention of customers and the industry alike.

AED 2000

This award will recognize an outstanding homegrown leisure & entertainment company operating in the Middle East that has shown remarkable success in the expansion of its popularity, number of outlets, increasing profitability, building loyalty, attracting more customers by means of attractive campaigns and promotions and winning customer confidence by undertaking strict health and safety measures.

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This award will recognise an outstanding home-grown or international cinema operator in the Middle East that have shown remarkable success in the profitable expansion or partnerships and collaborations that have resulted in attracting new customers and enhancing the overall cinema-going experience for the audiences in the region.

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This award will recognize a retailer who has implemented an innovative piece of in-store technology within its retail estate. This could range from a new EPoS system, self-checkout service, kiosk, touchscreen or mobile till point, to virtual fitting room technology or in-store customer ordering. The winning entry will be able to demonstrate how such technology has improved the company’s business.

AED 2000

This award will recognize a retailer who hasn’t just made strides in digital transformation this year, but has also come up with an innovative digital solution for their online channels. If the product is top-notch, the online experience for customers has been convenient and seamless, and a new online solution has been introduced to the market, the award is yours.

AED 2000

This award recognizes retailers that are redefining rules of customer experience and engagement, leading the process of the evolving purpose of the store, and are offering extraordinary shopping journeys that are leaving both customers as well as the rest of the ecosystem awestruck. Some other key considerations would include implementation of innovations and emerging tech in-store, store design, convergence of content and commerce, and other brand activations.

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The award recognizes retailers that have partnered with each other for a campaign or otherwise to improve the region’s retail ecosystem and bring fresh ideas and perspectives collaboratively and successfully.

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This award recognizes the best cloud kitchen concept that has stayed ahead in the game and delivered great results over the course of the past year through innovation and customer engagement.

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This award recognizes F&B operators that have successfully adapted to and thrived through the COVID-19 lockdown with an out-of-the-box approach. The category welcomes entries from Fast Food, Fast Casual, Casual Dining restaurants and Cafes.

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The award recognizes department stores that have driven transformation and innovation and recorded profitable expansion of its retail operations online and offline.

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This award will recognize a homegrown retail company that is playing a significant role in shaping and improving the overall retail ecosystem of the region, expanding the market and garnering a significant share of consumer expenditure by offering unique products and retail models with overall great experience to customers. Evidence of commercial success, performance and growth over the last 12 month will be crucial.

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This award will recognize a retail business leader who has led by example and kept his/her team motivated, inspired, and encouraged during the crisis. The nominee would have demonstrated agility, instigated transformations and innovations, and steered the business towards success in performance, profits and reputation.

AED 2000
Total Cost: AED.
    Nomination Instructions:-
  • Submit your entries as presentations with not more than 10 slides
  • Please include company logo and company bio in the presentation
  • Submission Deadline - October 4, 2021
  • Each nomination will include one pass to the awards gala

INFORMATION OF NOMINATED COMPANY/PERSON

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FOR ANY QUERY PLEASE CONTACT (DUBAI)

Michelle Buendia
IMAGES MULTIMEDIA FZ-LLC,
Office 304, Makateb 2, Dubai Production City, Dubai, UAE

Tel: +971 44 467555
Email : michelle@imagesretailme.com