14-15 October 2019

Le Méridien Dubai Hotel & Conference Centre
Airport Road,Garhoud – Dubai – United Arab Emirates


RetailNEXT: The New Wave of People, Products & Processes

Retail is – and will always remain — a people’s business. Be that interpreted as customer service, shopper analytics or in-store engagement, people are at the front and centre of every retailer’s strategy. But are retail professionals themselves innovating and evolving enough to service the dynamic consumer universe of today? Along with technology, the future of successful retail will determined by the depth of ideas, innovations and people skilled at managing – and benefiting from — the unpredictability of future shopping behaviours. MRF 2019 will bring together the Middle East’s most powerful retail influencers and leaders to focus on the 4 fundamentals driving profitable innovation in retail: People, Products, Processes and Technology.

Our Speakers

Be a part of Middle East’s biggest retail congregation and learn directly from retail visionaries in our conference sessions.

Abdul Kader Saadi
Abdul Kader Saadi
Managing Director - Glee Hospitality Solutions

Having graduated from Les Roches Hotel Management School in Switzerland, Abdul Kader Saadi joined the Sogeres company, part of a leading catering group. He spent over six years with the company in Paris. Moving back to the UK in 2001 Saadi joined the MARC restaurant group as project manager. After four successful years, three restaurants were opened of which two were granted the Michelin Star recognition. From 2005-07 Saadi invested and focused on turning around a restaurant chain with three outlets in London. In 2008 he moved to the UAE, Dubai and set up Glee Hospitality Solutions by the end of 2009. Now in it is 10th year of operations, Glee Hospitality Solutions has successfully launched over 50 concepts, opened more than 60 outlets across the region. Glee Hospitality Solutions is currently working on regional and global projects.

Adel Sajan
Adel Sajan
Group Managing Director - Danube Home
Ahmad AR BinDawood
Ahmad AR BinDawood
CEO - BinDawood Holding
Lots Of Innovations

  • Agenda
    Day 1
  • November 24, 2021
Registration & Networking


Welcome + Key Note Address


CEO’s Conclave: 5 Years Later Rewriting the Rules of Retail

A roundtable discussion with the top retail chiefs of the Middle East, where they will discuss the state of the retail industry, major innovations and transformations introduced, and what the future holds for the sector.


  • Toufic Kreidieh – Brands for Less
  • Kishan Palija – Geekay Sports
  • Khaled Soliman – Jashanmal
  • Ahmed Ragab – Baraka Retail Group
  • Muna Al Gurg – Easa Saleh Al Gurg Group
  • Tapan Vaidya – PJP Investments Group (Papa Johns)
  • Pilar de Miguel Viera – KPMG Lower Gulf
  • Nisreen Shocair – CEO Middle East, YOOX Net-a-Port

Case Study Presentation - Integrated Merchandise Planning


Break and Networking


Panel Discussion: The New Retail Revolution

A moderated panel discussion, which will see the CIOs and CDOs of major retail conglomerates discussing the implementation of omnichannel retail, creating the experiences of the future, and ensuring an integrated retail delivery model where offline, online, logistics, and data, converge to enhance customer experience.


  • Mark Thomson, Retail Director EMEA, Zebra Technologies
  • Piyush Kumar Chowhan, Lulu CIO
  • Daniel Gomez, Al Malki CDO
  • Phillip Smith, HOD at KOJ
  • Sander Maertens, Adyen

Lunch Break and Networking


Panel Discussion: Getting the golden rules of e-commerce right

Pure play e-tailers will share the intricate details of getting e-commerce right and staying ahead of the competition tackling issues ranging from shipping, inventory, pricing strategies, last-mile deliveries, supply chain conundrums and more in this moderated panel discussion.


  • Shruthi Nair, Moderator
  • Majed M Al Tahan, Danube Online
  • Leena Khalil, Co-founder of Mumzworld
  • Kunal Kapoor, The Luxury Closet
  • Thomas Prom, Virgin Megastore

Masterclass – Unlocking e-commerce profitability using Design for Action


SOLO (Stories, Opinion, Learning, Outcome)

This one-of-a-kind session hosted at MRF will spotlight influential retail leaders with incredible stories, powerful opinions, insightful learnings, and successful outcomes, where they will share their inspiring journeys in the form of a 10-minute talk presenting their ideas as engaging and intriguing stories.


  • Tawhid Abdullah, Dubai Gold and Jewellery
  • Michael Chalhoub, Chalhoub Group
  • Raza Beig, Splash
  • Sima Ved, Apparel Group

Rapid Fire Q&A: Plan of Action

To conclude a power-packed day at MRF, the decision makers of the major retail organisations come together on a podium to a quick fire set of questions by our hand-picked jurors aimed at instigating debates and thought-provoking discussions, to set the scene for how retailers in MENA will approach 2022.


  • Ashish Panjabi, Jacky’s Retail
  • Tom Harvey, Spinneys
  • Kartik Bhatt, Sharaf Retail
  • Simon Smith, Landmark Group
  • Tom Foley, Al Mana Group

Break and Networking


Panel Discussion: Retail Real Estate- Building the mall of the future

A moderated session where retail heads of leasing and real estate as well as the top mall CEOs will divulge on all things retail real estate to chart a masterplan to build the mall of the future on stage at MRF.


  • Phil McArthur, Moderator
  • Avijit Yadav, Tamdeen Malls
  • Jerome Georges-Vivien, AZADEA
  • Amina Flaifel, Alhokair Fashion
  • Fahad Kazim, KPMG

Closing Remarks


Images RetailME Awards Gala

07:00PM Onwards

Our Partners 2019

Silver Partner
Exhibition Partner
  • Shames Al Hashemi
    Director – Member of Board
    Dual Investments

    Thank you for inviting me to be a part of MRF 2019. It was a pleasure to engage with my colleagues in the retail sector. It was a great pleasure to join the CEOs Roundtable along so many successful colleagues and discuss the ever-changing landscape of our business  

  • Naim Maadad
    Chief Executive
    Gates Hospitality

    Congratulations on an extremely successful conference. It was great to see the industry partake in such a well-organised event. I really enjoyed being part of the panel discussion session. My best wishes for the future editions to come

  • Salim Sacoor-executive board member Sacoor Brothers Group
    Salim Sacoor
    Executive Board Member
    Sacoor Brothers Group

    This is a great opportunity to be present at MRF. Your big effort and great organisation made this forum successful!

  • Mona Ataya

    Consistently high quality in speaker line-up and overall event organisation – MRF is one of our favourite events of the year

  • Nilesh Ved-chairman & founder Apparel Group
    Nilesh Ved
    Chairman & Founder
    Apparel Group

    The Middle East Retail Forum acts as a great platform bringing together retailers and representatives from the public sector to share values and vision to boost retail growth in the region. As part of the retail business community, we wholeheartedly support this initiative.

  • Steve Odak-CEO iMarketVend
    Steve S Odak
    iMarketVend inc. USA

    Every year MRF is very exciting, attracting the top brass from retail together.

  • Lennard Otto-CEO IMG Worlds of Adventure
    Lennard Otto
    IMG Worlds of Adventure

    It was a really good layout this year. The event was well attended, which was nice to see. In the upcoming editions, we would love to discuss more global retail trends.

  • Alasdair Lennox-Executive creative director-EMEA FITCH
    Alasdair Lennox
    Executive Creative Director
    EMEA, Fitch

    Thank you for inviting me to be part of a panel discussion and a jury member to judge the Images RetailME Awards. I very much enjoyed the expereince and trust to have made a positive contribution. We look forward to supporting you next year as well.

  • Fahad Al Othaim
    Vice Chairman
    Al Othaim Group

    Thank you to Images Retail Middle East and the Retail fraternity for honouring me as Retail Personality of the Year 2019.



Partnership Opportunities: / Awards & Delegate Inquiries:

Caitlin Aldendorf
+971 44467553, +971 509114885

Speaking Opportunities:

Rupkatha Bhowmick
+971 52 981 1183

Delegate Registration (India):

Vidhi Rastogi
+91 – 9873578504

Le Méridien Dubai Hotel & Conference Centre
Airport Road,Garhoud - Dubai - United Arab Emirates